Freeview customers hit by weather related outage


Digital TV platform Freeview has confirmed that high pressure weather conditions has led to reception problems for thousands trying to watch programmes though its service.

Thousands across the UK have been left frustrated at being unable to access their favourite Christmas viewing, due to the weather related outage.

The company posted a Twitter notice saying: “Current high pressure weather conditions across parts of the UK can cause picture break-up or loss of channels. If you are affected please do not retune your TV, as reception will improve with the weather.”

Downdetector, a website which monitors digital services, has warned customers not to retune their TVs or settle boxes during the current weather pattern.

So far, Downdetector has recorded nearly 5,000 comments from consumers who have said they are unable to access the terrestrial digital platform which provides access to a range of channels including the BBC, ITV, Channel 4 and Channel 5, as well as their digital services.

In addition, channels from other commercial operators, such as Sky and UKTV, are available, as well as radio services from a number of broadcasters.